Frequently Asked Questions
You can see most asked questions with answers in this page.
You can use "Other" category for services not exists on our website. You can receive sms from anywhere with using Other category.
Sometimes a few people try to get a number from a service and it causes live queue. If you face with this issue, wait for a while or try to get a number from a different country.
If you encounter a problem with topping up money, please send us a support ticket and provide us details:
• Payment Method
• Payment Amount
• Transaction Date
• Screetshot of the error you encountered
You can use Imgbb.com to upload screenshot image.
Our BTC wallet address changes in every payment and if you send money to outdated one, the money will not be added to your account balance. The same rule applies to other payment systems.
If you buy a normal single sms number, you can cancel it in 10 minutes and your money will be refunded. But if you buy rent number, you can't cancel it.
When you rent a number (for weekly or monthly) from countries with 2 next to it, you must wait 10 minute until the number is active.
Yes, we can. If you want to add a custom service (which is not exists on our website), you can submit a support ticket by providing the details:
• Name of Service
• Website Url of Service
• Amount You Need Per Day
• SMS Sample of Service
After sending ticket, our technical will examine your request. We will notify you about the situation.
You can contact us with sending ticket if you could not find your question in this page. We will reply as soon as possible.